Friendly, prompt and efficent. Floors look beautiful. Jimmy warned me that the white molding along the floor might have to be repainted due to the sander hitting, but they must have taken special care because everything looked fine. They cleaned up nicely leaving just minor dusting to be done. The only negative (unexpected) is that the tape used to cover cabinets and smoke alarms tooks off the ceiling paint in several areas that will need to be repaired. Great job, good price,workers were very careful about covering everything! They were not the lowest bid for the job but they had the best references, very glad we went with them!