Mike Neal from M&M responded within minutes to a service request from your site, it was the week before Christmas. He came out the next day, was familiar with our tankless water heater (a Baxi, which is not common), diagnosed the problem, overnighted the part, and installed it on Christmas Eve morning....fixing the problem. We had been without hot water for 3 days! Mike and his team even fixed our slow drains while on site. It was a wonderful Christmas present.
I would highly recommend Mike and M&M. Thank you so much for saving the day!
-- LIz O.
M&M Plumbing Service, Inc.
Repair or Service a Water Heater in 94506
They did exactly what they said they would. The only glitch was a recycling pumb that they removed and took with them and failed to return when I requested.
-- Bruce M.
M&M Plumbing Service, Inc.
Repair or Service a Water Heater in 94611
My only concern was that there was no estimate given prior to the work and the bill came in higher than expected considering the single problem found. However perhaps it was difficult to diagnose since it was an old comercial water heater, so I can't be sure..perhaps only my impression.
Overall he was cordial and seemed competent.