Prompt, courteous, knowledgeable service. Following my call, I got a call back in under 20 minutes. The person who responded was familiar with the system. We agreed that he should come to the house to check out the system, which he did the next day. By that time the system was working. He felt we should leave well enough alone. However if I do have to replace the system in the future, I will definitely ask Startec to present a bid.
-- Neighbor
Startec Communications, Inc.
Monitor Alarms from Security System in 02116
We were extremly pleased with the quick response and knowledge and proffesionalism of Eric from Startec. We had an emergency situation with our alarm system and he fit us in after a long day of scheduled appointments. Eric stay past 8pm to resolve our problem and followed up the next day to be sure all was working properly. We can't thank him enough and will call him for our future needs.
-- Elissa P.
Startec Communications, Inc.
Monitor Alarms from Security System in 02459
Eric, was excellent. very knowledgeable for the home security system and home theatre system. would recommend.