Stan was extremely responsive; called Servicemagic on Saturday morning and within one hour Stan had contacted me and set up an appointment to give an estimate that day. Before the day was over he had the estimate, we agreed upon the install and price and 911 set up installation for a week from the following Sunday because that was the only day we could be there. Excellent communications, conscientious, friendly to work with and gives you great piece of mind. A+++ Servicemagic was also very friendly and responsive.