I was impressed by her commitment to customer satisfaction. However, I don't think the products she was using were up to the task. I needed a heavy cleaning after moving into a new house, and there were lots of things left undone or inadequately cleaned. I was able to do a better job on my own in less time. I like the idea of "green" cleaning products, but my project needed a real blasting with chemicals.
-- David S.
Simply Green Cleaning
Clean House Interior (Maid Service) in 03820
I needed help with an important project on last minute notice. After calling several services that couldn't accommodate my request I signed on to ServiceMagic. In today's economy I was surprised that more businesses didn't have a strategy for being able to accommodate last minute projects. The first thing that struck me about Kathy was her response; she responded immediately and was able to accommodate the business with little notice. She wanted the business and found a way to make it happen. It was evident that she has a strong business sense.
While receiving the estimate Kathy stated her commitment to making sure that she exceeded all of my expectations. She and her crew worked longer and harder that I would have expected and completely fulfilled their commitment. As they had worked later into the night and visibility inside the building was low, the next day I had noticed a few minor things that were important to me and had appeared to have been missed. That being said, I was still quite pleased with the overall work. Kathy had specifically asked for feedback and when I brought up the few minor details she had them resolved within a few hours. She exceeded all expectations and the results were spectacular.
I will do business with her again in the future and would highly recommend Simply Green Cleaning to others.
-- Jeff C.
Simply Green Cleaning
Clean House Interior (Maid Service) in 03884
Friendly, trustworthy, good work ethic and accomodating on scheduling.