Very professional, sold us what we needed at a fair price. Revealed the ideas of obtaining too big of a system just to get reabates and that the rebates were no longer available due to changes in the minimum ratings. Also, salesman explained that the supplier could place a liens on our home and then explained Sears took that liabilty. We had no idea that liens could be placed on our home if the contractor did not pay his supplier!
-- Edward /.
Sears Heating and Cooling - Portland, OR
Install or Replace a Heat Pump in 97128
The unit is great and the installation was clean and neat. I still don't have all of the permits required by my city and feel that they tricked me into paying before the job was done.
-- Jim C.
Sears Heating and Cooling - Portland, OR
Install or Replace a Heat Pump in 97015
They were responsive and did an energy survey, which not all of firms did. I asked for advice between heat pump and air conditioning and they were thorough in response. The only negative is the salesman told me I needed an electrical outlet which I didn't and I am not sure if it was included in his charge for the service. Installation was timely and professional.