Washington Gas identified gas leak and The Gas Guys were the only company who responded like the matter was urgent!
-- Neighbor
Williams Services, Inc.
Repair or Install Gas Piping in 22309
Wow! I honestly think Williams was the BEST gas fitter I could ever have hoped for. Professional, clean, prompt, less expensive than others - really 5 isn't enough for his rating. I have already passed his info along to friends! Also, he was very informative and taught me alot. I wish Mr. Williams was also a plumber,electrician, carpenter, because I would use him for everything! I consider myself lucky to have found your website and his name.
-- Ann C.
The Plumbing Dr., Inc.
Repair or Install Gas Piping in 22309
Bill is awesome. He is very professional and does his work neatly. Most importantly, he didn't treat me like a little dumb bimbo like many plumbers (and their companies) do - he treated me with respect.
The office, however, is another story. Randy - the manager - is great, but their "secretary" or whomever she is needs a good smack in the pants in terms of how to treat customers on the phone. I am deaf and she absolutely refused to slow down or speak clearly so I could hear her. That's outrageous discrimination against those of us who can't hear very well and she would do well to be put on notice for such behavior. She also can't seem to get the schedule right either - she claimed she couldn't get me an appointment for last week, and would e-mail me the next day with a time - and never did. I called back, got Randy, and got an appointment for Friday last week. Go figure.