i will update the stars as soon as the project is finished. so far so good. the day i made the request is the day chris called and the day i received the estimate. work began with in 2 days of the ok. one small glitch with no blame to be given but rating depends on how the glitch is fixed. (if length of time is due to weather than that can't be helped) so far we are only half way finished and everyone loves the railings, lots of complements from neighbors too!