Install or Replace Furnace or Forced Air Heating System in Ashby, MA

Advanced Energy Concepts of Worcester, Inc.

Install or Replace Furnace or Forced Air Heating System in 01431

I was told in a conversation with Vickie who booked the appointment, that I would be charged $90 for the first half hour plus $70 per hour thereafter, and not for any driving to and from. The workman was here working from 9:30-5:00 minus an hour lunch. So, I calculated $475. When I told him this, he said he took only a half hour (lie), and added that he had to charge me for some driving to get the parts he did earlier that day,(not part of the agreement), but I gave in because this guy was very informative, friendly,and worked really hard, and he did a good job too, so why should he be punished for working fast? I would hire them again.

-- Neighbor

Minuteman Cooling & Heating

Repair or Service a Central Air Conditioning System in 01505

Was pleseant and professional

-- Gunter S.

Minuteman Cooling & Heating

Repair or Service a Radiant Floor Heating System in 01450

Problem: noisy radiant heat circulation loop.
Responded quickly and on time.
Tech felt problem could be one of two units - temperature valve or circulator.
Tech said temp was set much to high and adjusted downward.
Tech noted that temperature valve was producing too wide a temperature swing -- 30-40 degrees rather than 10 degrees.
After some time spent adjusting the temp valve the problem of noise seemed to be gone.
Tech said in case noise continued (it did) info on temp valve and circulator replacement costs would be sent by Minuteman. Only communication since service call was mail inviting me to purchase service plan.
Not satisfying

-- Paul P.