They stuck to the contract price and did quality work.
-- Neighbor
Benjamin Franklin Plumbing
Install, Replace or Repair a Main Sewer Pipe in 80211
The contract I received said there was no deposit but they required a deposit. I asked why and nobody ever got back to me. Before the job was completed I received a call asking for me to pay the balance. I told them the job wasn't completed and they had no idea it was going to take another three days for it to be completed. These two things were disturbing to me.
-- Sean C.
Benjamin Franklin Plumbing
Install, Repair or Replace Plumbing or Fixtures in 80207
I was originally disappointed because the faucet they installed was not the quality I expected for the price. I called to complain, bracing for a fight. They offered to replace it immediately. The manager I spoke to was incredibly helpful and gracious. They impressed me with their ability to fix the problem and make me feel completely different about my experience with their company.