James Smith was excellent. He was on time for each appointment. He went with me to order the front entry door and the back storm door. He called me when the doors were in and came out to install them. The storm door came in first so he installed it and set up a different day to install the entry door when it came in. He did an excellent job. He demonstrated how the storm door worked. The entry door was natural wood and James explained how to sand, stain and seal the door.