Lucas Leger was a great find - very professional, did a great job. We will hire him again in a heartbeat.
-- Sarah P.
Sears Home Improvement - Boston
Install or Completely Replace Vinyl Siding in 01944
The installers were professional, polite, had a sense of humor and didn't complain or whine in the heat. All in all it was a very satisfactory experience.
-- Sheila C.
Sears Home Improvement - Boston
Remodel a Kitchen in 01469
Pros: First time in my life that a contractor actually came in on budget.
Cons: If Sears really wants the customer to have a positive experience as they claim, they should at least have hints / suggestions for a kitchen remodel that go beyond JUST the part they are handling (cabinets / countertops /windows).
Sears rep suggested I move the sink to a new area, saying that the plumbing changes would be a "piece of cake". WRONG!! Also a couple of other structural issues they said would not be noticable when they finished the installation, proved to be major problems. While I realize they are not in the business of doing the whole remodel, if they really want customer satisfaction they should be more forecoming about the possible problems (especially when they do the actual design for the space). The cabinets are beautiful, but the experience left me less than satisfied. Also I had one VERY rude person to deal with!