When I first called him he was very responsive to my questions. He showed up promptly to provide me with an estimate of my roof's problems and notified me by phone of his findings. He conducted a full search of my roof beyond the initial problem I was having. He was willing do the work after he provided his estimate. But at the time I was seeking additional estimates form other contractors. Although he had a fixed minimum service fee for work to be done, it was still with in an acceptable rate. He arrived when he promised and performed the work as was described in his estimate. fee. I am satisfied with is work.
-- Michael M.
East Coast Roofing Specialist
Repair an Asphalt Shingle Roof in 22554
We had a leak in the roof and contacted Service Magic for assistance. East Coast showed up promptly, took a look at the overall roof and then went into the attic. After coming out of the attic he advised us that there were several leaks and the roof needed to be replaced. We were concerned about whether this was in fact the status - or if he was trying to sell a roof replacement job that was not actually needed. The matter was settled when he said that we needed to get a specialist in replacing roofing. His business was limited to repairs. We knew than that the roof really needed replacing, and appreciated his service and advice.